Business Lady

SUPPORT

Expert Assistance Available

At CP-TEL, we understand how important reliable phone, Internet, and television services are to you.

How do I listen to and delete Voice Mail messages?

  1. Dial 238-4222, then either:
    • Press # if calling from the phone your voice mail is subscribed to, OR
    • If using Auto Login and accessing from your home phone no entry is required, OR
    • Enter your telephone number, if calling from a remote phone.
  2. If requested, Enter your password, followed by the # key. Your password will be a default of four zeroes (0000) until you change it.
  3. Main Menu: Press 1 to retrieve messages
Options in Retrieval Menu
  • Press 1: New Messages
  • Press 2: Saved Messages
  • Press *: Delete Message and Go to Next
To Undelete Message
Don't hang up. Follow the voice prompts to listen to the messages. Once you have played the message you deleted:
  • Press 4: Save Message as New
  • Press 5: Reply to a Message (1)
  • Press 6: Forward Message (1)
  • Press 7: Skip Back Three Seconds
  • Press 8: Pause or Continue Message
  • Press 9: Skip Forward Three Seconds
  • Press *: Return to Main Menu