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At CP-TEL, we understand how important reliable phone, Internet, and television services are to you.

How do I setup and use Automatic Recall?

How to Use Automatic Recall
  1. Pick up the handset and listen for a normal dial tone.
  2. If you were already on the phone and ignored a call waiting tone, depress the “swithchook” and release quickly.
  3. Press *69. On a rotary phone, dial 1169. Your call will go through like a normal call.
If the Line is Busy
  1. Hang up. Your phone will keep trying the line for up to 30 minutes.
  2. A special callback ring alerts you if the line becomes free. (Some phones ring normally.)
  3. Pick up the handset to automatically place the call.
To Cancel
  1. Press *89.
  2. Listen for confirmation tone or announcement. Hang up.
  • The “switchhook” is the round, fat, or square button you push to hang up the phone.
  • In some areas, after you dial *69, a voice will give you the phone number of the call you missed and ask if you want to use the Automatic Recall features. Just follow the voice instructions.
  • Does not work on 800 numbers, 900 numbers, numbers outside the specified service area, or lines using Call Forward and some other call services.