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At CP-TEL, we understand how important reliable phone, Internet, and television services are to you.

How do I setup and use Call Forwarding?

To Foward a Call
  1. Listen for the dial tone.
  2. Dial "*72". 
  3. Listen for the dial tone then dial the number where calls will be forwarded to.
  4. When someone answers the forwarded number, the feature is in effect.
Once you've activated Call Forwarding, the phone will make one short ring each time a call is forwarded. However, you can still make out-going calls from this phone.

If you have Personal Ringing, you may decide to forward calls for both numbers, or only your primary number, while your secondary number rings at home. The decision is made upon application.

Long distance charges apply for calls forwarded outside your local calling area.

If No Answer or Busy
Repeat the above steps within two minutes of original call. Two beeps will indicate that the feature is in effect.

To Discontinue Call Forwarding
  1. Listen for the dial tone.
  2. Dial "*73".